Dear Team,
We are implementing MBO appraisals in SAP ERP EHP 7 and on NWBC platform for ESS/MSS.
The appraisal flow happens as follows,
1. Local HR creates the appraisal templates in R/3 and it goes to the respective managers.
2. Manager evaluates the appraisee in MSS and the workitem goes to Higher level manager(Further Participant).
3. Higher level manager approves/rejects the appraisal document in MSS
Our approval cycle is working correctly in MSS (NWBC platform) but we are noticing the following issue.
1. When Local HR creates the appraisal template the Manager gets the workitem in his MSS worklist.
Also, at the same time under the menu path in MSS => Talent management => Performance Management =>Performance Management menu item,
the appraisal document for the employee is displayed.
We are using a standard workflow to trigger the workitem to manager when local HR releases the templates.
2. After the manager evaluates and submits, the work item goes to the higher level manager. We are using a CUSTOM workflow for this.
The workitem is received in the worklist of the Higher level manager and he can navigate to the workitem from here.
But under the menu path the appraisal document for the employee is not displayed. We are unable to understand the issue.Is it a bug or the workflow is incorrect or any configuration issue.
Kindly suggest.
Thanks , Rijuraj