We use programme "RSWUWFML2 Sending notifications for work items" for sending notifications to user's email accounts in SU01.
We run transaction CATC Time levelling to see who is missing times and tick the "Send mail" button at the bottom of the report to send notifications to the user's SAP Inbox in SBWP.
Most users dont look at their Inbox in SBWP so we use programme RSWUWFML2 to send these unread notifications to their email address assign to their username in SU01. This then creates a workflow item in SOST - SAPconnect Send Requests.
When we run catc Time levelling for a period were no employees have times entered, it only creates a message in SOST for a very small percentage of the employees.
i have checked the employees that have appeared in CATC and not in SOST and i cant find any issues with their users.
My understanding of users is that they just need to have an email assigned to them in SU01 for program RSWUWFML2 to work.
i have checked documentation on the programme and cant see why this wont work for all employees who are missing times.
What other master data should an user have so that this programme will work?
Any help would be greatly appreciated.
thanks
clive