Looking into my client's HR EIC's implementation in ecc 6, I noticed that the concept of Interaction Record and confirming an employee has been removed by the Value Pack (VP) released some time in 2007.
Does anyone know why this was done, and whether we can bring back the Confirm Employee and INteraction Record concepts?
It is peculiar that SAP would remove these functionalities, since the main IC implementation in CRM continues on the basis of these concepts, and our client requires them too.
Any help would be appreciated.
Ramin.