Hi,
We would like to use the dependents tab in IT0167 to display the dependents data from IT0021. I have configured the max/min number of dependents in IMG as well as the below. However, there is still no dependents displayed for selection in the IT0167. There are valid dependent records in IT0021 for Spouse and Child.
Benefits
Flexible Administration
Dependent/Beneficiary Eligibility
-Define Family Member Groupings
- Define Dependent Eligibility Rule Variants
- Define Dependent Eligibility Rules
- Assign Eligibility Rule Variant to Plan
After configuring the above, when I go to IT0167 dependents tab, there is information message pop up "At least 1 person of type Spouse are required for dependent coverage 1-Empl & 1 Depend". However, there is no dependent records in the screen for selection. There is a new "Person" button to create new IT0021 records, but after trying to create there it is also not bringing up any data in the dependents tab in IT0167. Please advise. Thanks.
